UCare's Customer Services are also available to help members with their search. Our website's Search Network tool assists members with finding behavioral health doctors and hospitals. Members should refer to their Evidence of Coverage for more information about coverage. UCare Medicare members can use the Point-of-Service (POS) benefit (within the United States) to pay the out-of-network cost sharing. Members generally have the best coverage (or pay the least amount) when they receive covered services from a specialist in UCare's network. A member's primary care doctor can help find a specialist in UCare's network, but members do not need a referral to see a specialist in UCare's network. For example, oncologists care for patients with cancer, and cardiologists care for patients with heart conditions. We are ready to help make at least one transition into adulthood easier.Ī specialist is a doctor or surgeon who practices a specific area of medicine. Call the Customer Services number on the back of your member ID card. UCare can help you find doctors in your area, provide contact information and walk you through the process of transferring your medical records. If you're an Individual and Family plans member between 18 and 21 years old, you may be thinking about changing from a pediatric doctor to adult care. UCare's Customer Services also can help members schedule appointments. Members can call their primary care clinic or go online to their clinic's website to schedule an appointment. We encourage members to visit their primary care doctor at least once a year for a preventive annual visit. Members may refer to their Evidence of Coverage for more information about primary care doctors. UCare Medicare members also may change their primary care clinic at any time, for any reason, by logging into the member portal or calling Customer Services. Within the members' primary care clinic, members may see any doctor. Primary care doctors may be in general practice, family practice, internal medicine, women's health care, obstetrics/gynecology, or pediatrics. When UCare Medicare members enroll in UCare, they usually choose a primary care clinic - or home clinic - in UCare's network for most of their care.
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